How 360Care™ Works

360Care™ by Ellerca Health brings together key clinical data from your smartphone and integrated wireless health monitoring devices giving you a complete view of up-to-the-minute health and progress. The 360Care™ app and smart device integrations provide an easy way for you to stay on top of your blood glucose, blood pressure, weight, physical activity, and more.

The app’s user-friendly interface makes it easy to connect devices, update readings, and see health trends. 360Care™ also connects to both Apple Health Kit and Google Fit providing data streams from OS integrated apps and devices, including Apple Watch.

Ellerca and Roche partnership

Onboarding with our
Concierge Service

Getting started with 360Care™ is easy and begins with a call to one of our Concierge Service agents. The Concierge’s role is to provide an introduction to the program, schedule your initial meeting with your health coach and assist with the 360Care™ app installation.

Meet Your Health Coach

Following registration, you’ll meet virtually with your health coach, a provincially registered healthcare professional specializing in diabetes education. They’ll discuss your health aspirations, current condition, lifestyle choices, goals, and barriers, and then develop a personalized care plan that meets you at your current level of health, ability, and engagement.

Focusing on small incremental changes your health coach will guide you through attainable milestones and arrange further coaching sessions around diet and nutrition and mental health and wellness.

Health Tracking

360Care™ brings together key clinical data from user smartphones and integrated wireless health measurement devices giving users and their provider teams a full view of up-to-the-minute health and progress. The app and smart device integrations provide an easy way for you to stay on top of your blood glucose, blood pressure, weight, physical activity, and more. The app’s user-friendly interface makes it easy to connect devices, update readings, and see health trends.

Personal Health Coaching

Live coaching services with regulated health professionals are at the core of our offering. Members get a holistic perspective on their health through coaching sessions with our registered health care providers, including nurses, dietitians, and psychologists/social workers.

Key areas of attention are diet and nutrition, physical activity, mental and emotional stress, barriers to self-care and medication adherence. Self-scheduling of appointments and quick connectivity via video, audio, and text chat bring a new level of convenience to healthcare.