Questions people ask first.
Still stuck? Call 1-844-394-4206 or send us a note.
If your employer or insurance plan sponsors the program, yes — the care, the app and the connected devices are included at no cost to you. If you are not covered, call us and we will tell you straight away.
Eligibility comes through your employer or insurer. Over 30 Canadian plans offer 360Care. Call 1-844-394-4206 with your plan name and we can check in a couple of minutes.
No. You can join directly. With your permission we will share progress summaries with your family doctor so everyone is working from the same picture.
Type 1 and type 2 diabetes, prediabetes, hypertension and obesity. Many members are managing more than one of these at once.
A registered dietitian and a nurse, supported by health coaches and a customer success team. They are licensed in your province and stay with you rather than rotating.
A Bluetooth blood pressure monitor and a connected scale, shipped to your home. The app also integrates with most glucose meters and sensors, and with your phone or watch for activity.
Your data is stored in Canada and never shared with your employer or insurer in identifiable form. They only ever see aggregate participation reporting.
Yes. The app, the guides and your care team are available in English and French.